The Shark Web
●ACCEPTING NEW WORK
# FAQ · 25 COMMON QUESTIONS

Frequently asked questions

Honest answers to what we get asked most. Pricing, process, timelines, stack, IP, location. No marketing fluff, send a brief or book a 30-min call if nothing here covers it.

# FAQ.01, ENGAGEMENT & PRICING

Engagement & pricing

It depends on the model. Product engineering (a new web app, end-to-end) runs $25K–$100K. Team augmentation is $5K–$7K per FTE per month. Shopify builds are $10K–$60K. Rescue & rewrite is $20K–$80K. We quote a fixed number once we've read the brief.

Both. Fixed-fee when the spec is clear and the scope is bounded, most product builds and Shopify launches go this way. T&M for team augmentation and long-running operate phases where requirements keep evolving.

For dedicated team augmentation, 0.5 FTE; for custom product builds, a 4–6 week sprint. We also take focused audits, fast turnaround fixes, and growth experiments starting from single tasks. You get transparent scoping with no inflated commitments.

Default is cash, we're a services studio, not an investor. That said, for the right project we'll consider a discounted rate paired with equity. It depends on stage, conviction, and contract terms. Ask.

Written change request, signed estimate of impact on date and price, then we go. No silent rework, no surprise invoices.

# FAQ.02, PROCESS & TIMELINE

Process & timeline

A new MVP runs 6–18 weeks depending on scope. Shopify launches are 6–10 weeks. Rescues start with a 60-day stabilize. Our standard 12-week picture: 2 weeks discovery, 2 weeks architecture, 6 weeks build, 1 week harden, 1 week launch.

Written spec with success criteria signed off before week 3. Weekly demos starting at the build phase. Staging deploys from day one. One embedded PM and tech lead, no account managers between you and the engineers.

Yes. The engineer who writes the code owns it. We don't rotate people on or off mid-project to free up bench capacity.

Three options: we keep operating the app on a monthly retainer (bugs, ops, small features), we hand it over to your team with documentation, or both, handover after a defined operate period. Many of our clients stay with us long after launch.

# FAQ.03, CAPABILITIES & FIT

Capabilities & fit

TypeScript, Next.js, React, Node.js, Python, PHP. Tailwind, Nest, Laravel. PostgreSQL, MySQL, Redis. Shopify Plus, Headless CMS, WordPress. Docker, Cloudflare, AWS, Vercel. We pick the best-in-class stack to fit your scalability and business goals.

Web-first. We do responsive web apps and PWAs. For native iOS/Android we partner, we won't pretend to be a native shop.

Yes. RAG, embedding search, LLM-powered features, agent flows, ChatGPT / Anthropic / OpenAI API integration. We've shipped AI in production for education (StudyBooster), analytics (Blaze), and heavily used it in workflow automation and researches (Crawler).

Both. We design complete brand systems, UI/UX design, marketing assets, and design systems alongside full-stack engineering. Whether you need a standalone brand identity or end-to-end design and code, our creative team delivers production-ready Figma and assets.

Yes, that's our rescue & rewrite model. First 60 days: an honest audit, stabilize the existing code, then a fixed-scope phase to ship the actual missing parts.

Yes. We set up CI/CD, containerized deploys, observability and on-call playbooks as part of any product build. Cloudflare, AWS, Azure, on-prem Docker, pick what fits.

# FAQ.04, LOGISTICS & LEGAL

Logistics & legal

Studio HQ in Dhaka, Bangladesh (GMT+6). Working hours Mon–Fri 09:00–19:00 GMT+6, with overlap for EU, UK and Australian clients.

Yes. We work across 10+ countries, including Australia, the UK and the US. We invoice from our Bangladesh entity, and cross-border billing is routine for us.

You do. Code is delivered with full source, repository access, and IP assignment in the contract. No escrow, no lock-in.

Yes. We have short, reasonable templates, or we'll review and sign yours.

English and Bengali fluently. All client communications, briefs, documentation, and code deliverables are strictly conducted in clear English.

Under 24 hours on business days, usually same-day.

# FAQ.05, TRACK RECORD

Track record

7+ years running paid media and web growth, 3,500 projects delivered, and clients across 10+ countries.

The /work index has every case study. Featured projects are on the homepage. Reach out for references on any specific one.

Send a brief and we'll tell you the next open slot. Slots are filled in order of signed contracts, not first conversation.

Yes. Send a rough brief through the contact form or book an intro call, early scoping conversations are free.

# STILL HAVE A QUESTION?

Ask directly.
We answer fast.

EMAILinfo@thesharkweb.comHQDhaka, BangladeshWHATSAPP8801896444400TIMEZONEGMT+6 (Dhaka)RESPONSE SLA< 24h

Clients across 10+ countries worldwide

3,500+ projects delivered for international eCommerce and SaaS brands, consistently driving revenue and measurable outcomes.

5.0/5

The Shark Web client from Denmark
Denmark
The Shark Web client from USA
USA
The Shark Web client from UK
UK
The Shark Web client from Germany
Germany
The Shark Web client from Switzerland
Switzerland
"The Shark Web exceeded our expectations with their strategic approach and creative execution. A valuable partner for any brand looking to make an impact."
Rakim
CCO & Founder of NOTES